Refund policy

 

Return & Refund Policy

We value your satisfaction and strive to make your shopping experience with us smooth and worry-free. Please review our return and refund policy below.

✅ Returns

• You may return most items within 30 days of delivery.
• Items must be unused, in their original packaging, and in the same condition you received them.
• Non-returnable items include:
  
• Perishable or consumable goods
• Personal care and hygiene products
• Customized, personalized, or final sale items
  

💰 Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping fees are non-refundable (unless the return is due to our mistake or a defective item).

🔄 Exchanges

• We replace items only if they are defective, damaged, or incorrect.
• To request an exchange, please contact us before sending the item back.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• For higher-value items, we recommend using a trackable shipping method.